Holiday Closure - Vermont Systems will be closed on Monday, May 29 in observance of the Memorial Day Holiday. Weekend and Holiday Support Policies will be in effect. We will reopen for normal business hours at 8:00am Eastern Time on Tuesday, May 30. Have a safe and happy Memorial Day 2017!

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Upcoming Change in VSI Support Procedures

News Date: 06/22/2015

Description

Beginning on July 1, 2015 VSI will be changing the contact options for Support.

  • The primary method for general questions will be to create a ticket through your customer portal on the Vermont Systems website.
  • Our toll free number, (877) 883-8757, will continue to be available Monday - Friday, 8:00am - 8:00pm eastern time with after-hours support as a bill-able service.
  • The support@vermontsystems.com email address will be deactivated and will no longer be an option for application or hardware support.

Using the web site and support ticket creation will help ensure your request is received and routed to the proper Customer Support representatives in an orderly, track-able fashion.

Please refer to our Website Customer How-To guide for step-by-step instructions and further information.

Modified: 06/22/2015

Created: 06/22/2015

VSI RecLine Newsletter

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1  Click on the 'Account Settings' link at the top of page.
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Release Levels

  • Active Releases
  • RecTrac10.3y0312/09/2016
  • RecTrac3.1.06.1505/23/2017
  • MainTrac10.2i10/05/2016
  • FinTrac10.3d12/06/2013
  • Mature Releases
  • RecTrac10.2t12/13/2011
  • MainTrac10.1d06/19/2009
  • FinTrac10.2j12/12/2012
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