"Professional and courteous as always!
Prompt response to address my issue in an extremely timely manner.
Thank you!

Kim Dunn
Crystal Lake Park District, IL

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Customer Support

The VSI Support team is dedicated to helping recreation professionals manage their business.  Our group of expert support professionals are here to ensure your success.


  • Support portal and knowledge base available 24/7
  • Standard phone support available 8:00am - 8:00pm EST Monday-Friday
  • NEW! - Emergency support available 24/7  -  NEW number: 802-490-1911
  • CHAT - Need a quick answer?  Chat is available inside the support portal


Call us toll free at 877-883-8757 or access the support portal.


Need help logging into the portal?


"VSI always does an excellent job with customer support. We have hundreds of applications and I would rate your support at the top of the list."

Erik Feather, City of Columbia, MO

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