Everyone at Vermont Systems is dedicated to your success. That’s why we’ve collected resources and assembled the best group of expert support professionals in the industry, all to help you get the most from your Vermont Systems solution.

Support Portal and Knowledgebase

Access the support portal to chat with an expert, access education documents, and find FAQs. 

Visit the Portal

Can’t access the portal? Email: support@vermontsystems.com


Get In Touch

Phone Support

Standard phone support is offered from 8:00 am - 8:00 pm EST Monday-Friday (leave a message and we’ll return your call).

  • Toll Free: 877-883-8757


Weekends and Holidays 24/7 - Call 802-490-1911 and leave a message and we'll return your call.

Weekdays between 8:00 AM - 5:00 PM EST - Login to the Support Portal and start a Chat session

Weekdays between 5:00 PM - 8:00 PM EST -  Login to the Support Portal and create a "Critical" Case

Weekdays between 8:00 PM – 8:00 AM EST - Call 802-490-1911 and leave a message and we'll return your call

Email Support

Municipal and University customers, email: support@vermontsystems.com

Military customers, email:  militarysupport@vermontsystems.com

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