Access the support portal to chat with an expert, access education documents, and find FAQs.
Can’t access the portal? Email: firstname.lastname@example.org
Standard phone support is offered from 8:00 am - 8:00 pm EST Monday-Friday (leave a message and we’ll return your call).
Weekends and Holidays 24/7 - Call 802-490-1911 and leave a message and we'll return your call.
Weekdays between 8:00 AM - 5:00 PM EST - Login to the Support Portal and start a Chat session
Weekdays between 5:00 PM - 8:00 PM EST - Login to the Support Portal and create a "Critical" Case
Weekdays between 8:00 PM – 8:00 AM EST - Call 802-490-1911 and leave a message and we'll return your call
Municipal and University customers, email: email@example.com
Military customers, email: firstname.lastname@example.org