RecTrac Version has been released. This release applies only to users running RecTrac Version 3.1.

For installation/update information and instructions, refer to your VSIConnect email from 22 February 2018.


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VSIConnect offers daily notifications of VSI product news, critical bug fixes, product release dates and new Knowledge Base entries. This self-subscribed email service is designed to give you quick links to VSI product information that you wish to know.

The VSIConnect content areas are divided into Critical Alerts, Non-Critical Alerts, Knowledge Base Articles, and News & Events for each VSI product. At a minimum, VSI highly recommends that the primary contact for each VSI application at your site subscribe to the appropriate VSIConnect channel.

Country Club Hills – RecTrac/WebTrac – AR, FR, POS, Venue Seating, Hosted

The current password for the Vermont Systems FTP site ( can be found in our Knowledge Base.

  1. Click the Support button at the bottom of this page.
  2. Log into the Support portal with your VSI Username and Password.
  3. Click Knowledge Base in the ribbon.
  4. Enter “1516” in the Keyword field and click Search.
  5. Click the link to “Password for the VSI FTP Site (1516),” as shown in the image below.

Login credentials to the VSI FTP site are changed every 90-100 days. The current password will be changed on/about Tuesday, April 3, 2018.

City of Norman, OK – RecTrac AR, FR, PM, POS, LS, WT, Mobile RT, Mobile WT, 22 Users

VSI Welcomes Manhattan Park District, IL

AR, FR, WT, 5 Users

RecTrac AR, FR, PM, PMI, PS, LS, CR, GL Interface, 30 Users

WebTrac AR, FR, PM, LS, CR, MWT, Splash, ERI

Hardware, supplies

Midland, TX –

RecTrac AR, FR, PM, PMI, LS, RN, GL interface, six (6) users

WebTrac AR, FR, PM, LS, RN, Prem Splash, ERI, 5 days training

Hardware, supplies

Miami Beach, FL – AR, FM, PM, POS, LS, CR, ID Card Systems, 30 Users

RecTrac 3.1 Training Videos are now available online! These videos were made from seminars conducted during our RecTrac Symposiums here at VSI. Over a dozen videos cover a wide range of topics including:

Global Sales
Menu Customization
Touch Screen Maintenance
Dashboards and Charts
Template Design Studio
And many more.