eCheck Another Thing off Your List

by Devin Meister

 Dec 06, 2022 at 8:50 PM

The digital revolution has brought many changes and efficiencies to our lives everywhere. Those advantages haven’t stopped coming, but importantly, more and more of them provide advantages to all of the parties involved.

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Patron Communications – Are You On The Right Channel?

by Devin Meister

 Nov 10, 2022 at 1:00 PM

It used to be simple for national advertisers. X group read this magazine, Y read this one, and everyone watched “must-see TV.” Now there are literally thousands of options.

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PayTrac Shorts

by Devin Meister

 Nov 02, 2022 at 3:31 PM

There's nothing funny about getting shorted in your payments, but PayTrac Shorts are a completely different matter. See for yourself.

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Enhancing Parks and Recreation Experiences and Empowering Staff

by Devin Meister

 Oct 31, 2022 at 5:27 PM

A Vermont Systems customer since 2005, the City of Asheville Parks and Recreation have found that continued advancements and developments from the company have enabled them to keep pace with their community, offering dramatic time savings and an enhanced patron experience.

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Evolving Park Patron Experience and Expectations

by Patrick Hayden

 Sep 29, 2022 at 12:00 PM

Meeting the expectations of your patrons is critical – this is the experience business! Job one is to make every customer interaction remarkable.

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Scale Parks and Rec Offerings without Crippling Resources

by Devin Meister

 Sep 26, 2022 at 8:49 PM

One thing has impacted parks and recreation departments everywhere: the labor shortage.

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Setting the Bar for Excellence

by Devin Meister

 Aug 30, 2022 at 1:18 PM

Prince George’s County in Maryland has a population in excess of 900,000 and lies just outside of Washington D.C. With an active and informed community, a lot is expected from their parks and recreation department and they deliver: they are the only six-time national Gold Medal winner for excellence in parks and recreation management.

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99 Problems but the Gate Ain’t One

by Devin Meister

 Jul 28, 2022 at 12:48 PM

The labor shortage has created countless problems for parks and recreation departments everywhere, but entry and access control doesn’t have to be one of them. 

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Meeting Patron Payment Expectations

by Devin Meister

 Jul 21, 2022 at 2:56 PM

Are you meeting patron payment expectations? Do you offer the right options for the right situations?

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12 Ways Leading Parks and Recreation Organizations are Maximizing Patron Experiences

by Devin Meister

 May 27, 2022 at 1:57 PM

We looked around the parks and recreation space to see what creates a blue ribbon experience for everyone, what’s reasonable to expect, and what departments and municipalities can do to increase satisfaction for everyone.

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Are You Meeting Patron Expectations – And Your Own?

by Devin Meister

 May 19, 2022 at 8:52 PM

You’re dedicated to the mission of creating the best experience for your patrons possible. But at the same time, you have to be a good steward of all of your resources. 

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Payment Service Fees - What You Need to Know

by Devin Meister

 May 09, 2022 at 5:48 PM

Everyone is looking for increased revenue, but did you know that government organizations are able to pass payment service fees to those actually making the payment?

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3 Sources of Found-Funding for Parks and Recreation

by Devin Meister

 Mar 31, 2022 at 10:30 PM

Funding. It’s a perennial, universal issue facing parks and recreation departments everywhere – and there will never be enough. That’s why we are all so conscious of costs and resources. It’s been said that you can’t continuously cut your way to growth.

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7 Ways to Fill the Labor Gaps in Parks and Recreation

by Devin Meister

 Mar 29, 2022 at 8:46 PM

Everybody is tasked with doing more with less - but the weight on the parks and recreation departments and facilities everywhere is at another level. Driven by increased demand for services through the pandemic that often hasn’t kept pace with funding, patron experiences have sometimes suffered. 

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Recreation Software Solution's Biggest Trend for 2022

by Abby Frioni

 Feb 14, 2022 at 7:42 PM

The Vermont Systems team was working hard to attend events all across the United States in 2021 and have discovered top trends that you should be implementing in your community for 2022. It’s time to push your community to the next level with this top industry trend. 

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