Meet Vermont Systems
Meet the leadership team at Vermont Systems:
Robert Willey, Chairman
Bob assists all team members in ensuring that VSI fulfills its obligations to provide high quality software and support services and to ensure that our products are successfully implemented. He has over 60 years’ experience in the computer and application software business.
Giles Willey, President/CEO
Giles is involved in most aspects of VSI operations. Giles developed the first release of our premier products, RecTrac and GolfTrac, and continues to be involved with the on-going development of both of these applications and the full family of Vermont Systems applications. He has 34 years’ experience in software design and development. As CEO, Giles is a major principal of VSI, and is a fully authorized corporate signer of any documents on behalf of VSI.
Barry Pius, Chief Operating Officer
As our COO, Barry is responsible for customer operations and services at VSI including software and hardware support, product implementation, knowledgebase solutions and project management. Barry has 30 years of leadership experience in the hospitality and recreation industries.
John Willey, VP of Sales
John is responsible for the sale and marketing of VSI products, as well as assisting with the research of other products for integration with our application software. John has 24 years’ sales experience with VSI. John is a VSI principal and an authorized signer of VSI proposals and agreements.
Kate Mitchell, VP of Admin & Human Resources
Kate is responsible for all administrative and human resource functions. Kate has 30 years’ experience with VSI, and is a VSI principal. She is a fully authorized corporate signer of VSI contracts and other legal documents.
Meet the managers of the Vermont Systems team:
Director of Customer Support Services
Cullen is responsible for ongoing customer support services and education/training at VSI. Cullen has been providing excellent on-site and telephone support for Vermont Systems customers since 1993.
Director of Client Services
Laurie is responsible for assuring that all VSI customers’ needs are being addressed on a continual basis. This includes prompt telephone response, software upgrades, surveying customer requirements, and scheduling installations and training. Laurie has over 30 years’ experience with VSI.
Director of Municipal Support Services
Tom is responsible for all aspects of Municipal customer support services at VSI. Tom has been providing excellent on-site and telephone support for Vermont Systems customers since 1994.
Director of Military Support Services
Travis is responsible for all aspects of VSI military customer support services. Travis has been providing excellent on-site and telephone support for VSI customers since 1994.
Director of Product Management
Patrick is responsible for developing a cohesive product strategy including functional software capabilities, prioritizing enhancements, and new product initiatives. Patrick has provided expert support and product management since 2004.
Director of Hosting & IT
Chris is responsible for 24/7/365 customer hosting support services that include managing the VSI Eastern & Western data center operations. Chris has been providing customer support and managing the hosting services team since 2007.
Director of Quality Assurance & Documentation
Joe is responsible for ensuring that all application software functions perform satisfactorily prior to release to VSI customers. Joe has been with VSI in customer support and quality assurance roles since 1996.
Director of Development
Bruce is responsible for software development at Vermont Systems. He is a primary RecTrac developer, as well as the coordinator of other VSI application software development. Bruce has over 20 years’ experience in designing and developing VSI software products.
VSI Team Photo
The VSI team has grown to over 95 dedicated professionals with over 900 years combined experience providing recreation software solutions.