TeleTrac

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TeleTrac - Integrated Telephony Software

OverviewTeleTrac 

  • TeleTrac provides real-time access to your RecTrac and GolfTrac databases using a touch tone telephone to process Hunting Area Reservations and Golf Tee-time Reservations
  • Offer your customers easy and convenient telephone access to your services - 24 hours per day, 7 days per week
  • Improves customer service and staff efficiency
  • Callers can listen to recorded informational messages
  • Automated E-check (electronic check) payment option
  • Process multiple simultaneous calls using 2 - 96 telephone lines
  • Customizable recordings and prompts
  • Integrated email receipt option for completed transactions
  • Automatic callback capability
  • Call status tracking using the TeleTrac line monitor
  • Flexible date/time entry for customers using the system
  • Caller options are user-defined
  • SAPI 5.1 Text to Speech option included
  • Standard RecTrac & GolfTrac reports are available to view transaction results
  • Multilingual capability using English and another language
  • The ERI (external redirect interface) does not support TeleTrac credit card payments, but does support eCheck and "pay later" using any pay type

 

Available Modules:

  • Tee-Time Reservations
  • Hunting Area Reservations

 

Click here for a printable TeleTrac flyer

Touch tone telephone access to your parks and recreation software on a 24/7 basis for non-credit card payment applications.

Release Levels

  • Active Releases
  • RecTrac10.3v01/28/2014
  • MainTrac10.2g09/20/2013
  • FinTrac10.3d12/06/2013
  • Mature Releases
  • RecTrac10.2t12/13/2011
  • MainTrac10.1d06/19/2009
  • FinTrac10.2j12/12/2012
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