U.S. Air Force RecTrac and CYMS Users ONLY: Vermont Systems email servers and U.S. Air Force email servers currently are unable to communicate. VSI can receive email from the USAF, but the USAF is not receiving email from VSI. If submitting a Support Ticket to VSI using email, please include a call back number, OR to submit a Support Ticket, please click Submit a Support Ticket or call our Support Line, (877) 883-8757. Thank you for your patience. We hope to have this situation resolved shortly.

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Vermont Systems, Inc. is located at:

12 Market Place

Essex Junction, Vermont 05452

1-877-883-8757 Toll Free

1-802-879-6993 Local

1-802-879-5368 FAX

1-802-351-1579 After Hours Support Pager


Join us on Webex - https://vermontsystems.webex.com


Normal Business Hours 

Monday - Friday, 08:00AM - 08:00PM Eastern Time

Weekend hours and weekday after-hours support are available at extra cost. To contact VSI Support during the weekend and/or after hours, use the Support Pager number listed above.


Release Levels

  • Active Releases
  • RecTrac3.1.06.0710/18/2016
  • RecTrac10.3y0205/10/2016
  • MainTrac10.2i10/05/2016
  • FinTrac10.3d12/06/2013
  • Mature Releases
  • RecTrac10.2t12/13/2011
  • MainTrac10.1d06/19/2009
  • FinTrac10.2j12/12/2012
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