U.S. Air Force RecTrac and CYMS Users ONLY: Vermont Systems email servers and U.S. Air Force email servers currently are unable to communicate. VSI can receive email from the USAF, but the USAF is not receiving email from VSI. If submitting a Support Ticket to VSI using email, please include a call back number, OR to submit a Support Ticket, please click Submit a Support Ticket or call our Support Line, (877) 883-8757. Thank you for your patience. We hope to have this situation resolved shortly.

Management

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Giles Willey, President, is involved in most aspects of VSI operations. In 1989, Giles developed the first release of our premier products, RecTrac and GolfTrac, and continues to be fully involved with the on-going development of these and other products. He has 33 years’ experience in software design and development. As CEO, Giles is a major principal of VSI, and is a fully authorized corporate signer of any documents on behalf of VSI.

Laura Valley, Vice President - Training/Support, is responsible for assuring that all VSI customers’ needs are being addressed on a continual basis. This includes prompt telephone response, software upgrades, surveying Customer requirements, and scheduling installations and training. Laurie has 30 years’ experience with VSI, and is a VSI principal and a fully authorized corporate signer of VSI contracts.

Kate Mitchell, Vice President & Treasurer – as our Business Manager, Kate is responsible for all administrative functions. Kate has 30 years’ experience with VSI, and is a VSI principal and a fully authorized corporate signer of VSI contracts and other documents.

John Willey, Vice President – Sales & Marketing, is responsible for the sale of VSI products, as well as assisting with the research of other products for integration with application software. John has 23 years’ sales experience with VSI. John is a VSI principal and an authorized signer of VSI proposals and agreements.

Bruce Gepfert, Vice President of Software Development, is responsible for all software development. He is a primary RecTrac developer, as well as the coordinator of all other application software development. Bruce has 20 years’ experience in designing and developing VSI software products.

David Wirtz, Sales Manager, is responsible for the sales and marketing of VSI products, as well as assisting with the research of other products for integration with application software. Dave has 17 years’ experience with VSI.

Jan Plaza, Assistant Treasurer – assists with managing administrative functions and is responsible for purchasing functions. Jan has 17 years’ experience with VSI, and is an authorized buyer for VSI.

Cullen Barber, Customer Support Manager, is responsible for all aspects of VSI customer support services. Cullen has (23) years’ experience providing excellent on-site and telephone support for Vermont Systems customers.

Tom Valley, Customer Support Manager, is responsible for all aspects of VSI customer support services. Tom 22 years’ experience providing excellent on-site and telephone support for Vermont Systems customers.

Travis Barber, Military Customer Support Manager, is responsible for all aspects of VSI military customer support services. Travis has 22 years’ experience providing excellent on-site and telephone support for VSI customers.

Andy Bose, Software Development Manager, is a prime RecTrac developer and assists with development of all software products.  Andy has 20 years’ experience in customer support and software development.

John Messier, CYMTrac Product Manager, is responsible for the functional software capabilities and for prioritizing new enhancements and developing new product initiatives based on customer/market demand.

Patrick Hayden, RecTrac, GolfTrac, & WebTrac Product Manager, is responsible for the functional software capabilities and for prioritizing new enhancements; developing new product initiatives based on customer/market demand; and, working closely with Customers and VSI personnel to develop a cohesive product strategy. Pat has 13 years’ VSI experience providing Customer support and managing software products.

Chris Tallman, Hosting Services Manager, is responsible for 24/7/365 Customer hosting support services that include managing the VSI Eastern and Western data center operations. Chris has 10 years’ VSI experience providing Customer support and hosting services.

Joe Bourassa, Quality Assurance Manager, is responsible for ensuring that all application software functions perform satisfactorily prior to release to VSI Customers. Joe has 20 years’ VSI Customer support and quality assurance experience.

April Leafy, Project Manager, is responsible for new Customer project planning and at VSI training services. April has nine (9) years’ VSI customer support and project planning experience.

Bob Willey, Chairman, assists others in ensuring that VSI fulfills its obligations to provide high quality software and support services and to ensure that our products are successfully implemented. He has over (55) years’ experience in the computer and application software business.

Release Levels

  • Active Releases
  • RecTrac3.1.06.0509/14/2016
  • RecTrac10.3y0205/10/2016
  • MainTrac10.2h10/23/2015
  • FinTrac10.3d12/06/2013
  • Mature Releases
  • RecTrac10.2t12/13/2011
  • MainTrac10.1d06/19/2009
  • FinTrac10.2j12/12/2012
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