Privacy Policy

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VERMONT SYSTEMS, INC. PRIVACY POLICY

VSI is committed to providing high-quality application software and responsive customer support for recreation and parks departments and districts. VSI Support has built an excellent reputation for taking a very personal interest in each of our customers. To ensure maintenance of strong relationships with each of our customers, VSI has taken steps to protect their privacy.  We ask that you please read our complete privacy policy in order to fully understand the measures we take to protect your interests and privacy.  If you have any questions or concerns about these policies, please feel free to contact us and one of our representatives will be more than happy to provide a more in-depth explanation to you.

 

Collection of Confidential Information

When registering for or purchasing any of our services or products, we require information that identifies you or the company/entity with whom you are affiliated.  Information of this nature includes, but is not limited to the following:

 

  • The name of the customer purchasing the services or products
  • The address, phone number, and e-mail address of said customer
  • Credit card and/or billing information of said customer

 

This information is used strictly for billing and customer service purposes.This information is maintained in a database that may only be accessed by VSI employees. VSI will also request that you register your products with us electronically so that we may better serve your needs should any issues arise with the products you have purchased.  Registration may include providing us with the following information:

 

  • The IP address for the computers that will be utilizing our products
  • The type of web browser that will be used to support our products
  • The operating system utilized by the customer
  • Any domain names and web site addresses that will be used with our product

 

This information is used strictly for the purpose of providing customer service and product support relative to the products that have been purchased from us.  This information is also used by VSI to analyze the types of companies and individuals that are using our products.  The information we collect is maintained in a database that may only be accessed by VSI employees.

 

Control and Sharing of Collected Information

VSI will not share any collected information with third parties without the express written consent of its customer, unless VSI is required by law to do so or in the event sharing of said information is reasonably believed to be necessary to protect the intellectual property interests of VSI relative to its products and/or the personal safety of its employees. 

The information collected by VSI is stored and maintained in our database that may only be accessed by VSI employees. All sensitive information collected by VSI is protected through the use of encryption programs. By purchasing your products and registering them with us, you are consenting to the collection, use, and retention of that data by VSI. All information that is collected, used and retained by VSI is done in strict conformance with all applicable laws and regulations of the United States of America and/or any and all relevant international treaties and agreements governing the use of data collection.

 

Changes to this Statement

VSI reserves the right to update or amend this privacy statement without prior notice to or consent from our customers.   Notification of any changes or updates to this privacy policy shall be reflected by revising the “Last Updated” date at the top of this Privacy Policy.   Notifications of any changes that materially alter this Privacy Policy shall be conspicuously placed on our website and/or mailed to our customers.

Release Levels

  • Active Releases
  • RecTrac10.3x09/03/2014
  • MainTrac10.2g09/20/2013
  • FinTrac10.3d12/06/2013
  • Mature Releases
  • RecTrac10.2t12/13/2011
  • MainTrac10.1d06/19/2009
  • FinTrac10.2j12/12/2012
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