U.S. Air Force RecTrac and CYMS Users ONLY: Vermont Systems email servers and U.S. Air Force email servers currently are unable to communicate. VSI can receive email from the USAF, but the USAF is not receiving email from VSI. If submitting a Support Ticket to VSI using email, please include a call back number, OR to submit a Support Ticket, please click Submit a Support Ticket or call our Support Line, (877) 883-8757. Thank you for your patience. We hope to have this situation resolved shortly.
News Date: (06/22/2015)1). Upcoming Change in VSI Support Procedures......Beginning on July 1, 2015 VSI will be changing the contact options for Support. The primary method for general questions will be to create a ticket through your customer portal on the Vermont Systems ......Updated: (06/22/2015) Created: (06/22/2015)
1 Click on the 'Account Settings' link at the top of page. 2 Answer Yes to the question 'Do you want to receive our newsletter?' 3 Enter your current password (at the top, labeled in red). 4 Scroll down and click the Update button to save your settings!